MonitUp FAQ

Frequently Asked Questions About MonitUp

Clear answers about employee monitoring, Windows agent setup, screenshots, privacy, pricing, and remote team visibility.

FAQ group 1

Getting started

Short answers for teams evaluating employee monitoring software for Windows, screenshots on Premium, privacy expectations, and plan fit.

Do I need an account to use MonitUp?

Yes. MonitUp uses an admin dashboard where managers can review work hours, app usage, website activity, screenshots on Premium, and productivity reports.

Should I create an account before installing the agent?

Yes. Create your admin account first, then install the Windows agent on the computers you want to monitor. The agent connects the device to your MonitUp dashboard.

How quickly can I start using MonitUp?

Most teams can start by creating an account, installing the Windows agent, and reviewing activity data from the dashboard after the agent begins collecting work activity.

Do I need a credit card for the trial?

Yes. A credit card is required to start the 7-day trial. Nothing is charged during the first 7 days, and you can cancel before the trial ends.

FAQ group 2

Tracking and features

Short answers for teams evaluating employee monitoring software for Windows, screenshots on Premium, privacy expectations, and plan fit.

What does MonitUp track?

MonitUp tracks work-hour activity, app usage, website/domain usage, active and idle time, productivity categories, and screenshots on Premium.

Does MonitUp use keylogging?

No. MonitUp does not capture keystrokes. It focuses on work activity visibility such as apps, websites, work hours, screenshots on Premium, and productivity reports.

Which plan includes screenshots?

Screenshots are available on Premium. Screen Time is designed for lighter app, website, and time visibility.

Can MonitUp track apps and websites?

Yes. MonitUp tracks application usage and website/domain usage so managers can understand work patterns across Windows devices.

Does MonitUp track active and idle time?

Yes. MonitUp helps teams understand active and idle time patterns as part of work-hour visibility.

FAQ group 3

Setup and deployment

Short answers for teams evaluating employee monitoring software for Windows, screenshots on Premium, privacy expectations, and plan fit.

Is MonitUp Windows only?

MonitUp currently supports Windows devices.

Can the agent start automatically?

Yes. The MonitUp Windows agent starts automatically with the computer, so work activity collection can begin without manual check-ins.

Can MonitUp be used for remote and hybrid teams?

Yes. MonitUp is built for remote, hybrid, and distributed Windows teams that need visibility into work hours, app usage, website activity, screenshots on Premium, and productivity reports.

Can MonitUp be used on-premise?

Yes. MonitUp offers cloud and on-premise options for companies with different deployment and data requirements.

Can I install the agent remotely?

The Windows agent needs to be installed on the device with the required permissions. If your IT team uses remote management tools, they may be able to support remote installation.

FAQ group 4

Privacy, security, and compliance

Short answers for teams evaluating employee monitoring software for Windows, screenshots on Premium, privacy expectations, and plan fit.

Is MonitUp privacy-conscious?

MonitUp focuses on work activity visibility: work hours, app usage, website activity, screenshots on Premium, and productivity reports. It does not use keylogging.

Does MonitUp comply with GDPR?

MonitUp is designed to support privacy-conscious employee monitoring workflows, but GDPR compliance also depends on how each company configures and uses the product, informs employees, and handles legal basis and consent requirements.

Where can I learn more about security and privacy?

Review the Privacy Policy, Terms of Service, Security and Compliance, and Cookie Notice pages for more detail.

Can employees be monitored outside working hours?

MonitUp includes work-hour visibility and settings that can help companies define expected working periods. Companies should configure monitoring in a way that matches their internal policies and legal requirements.

FAQ group 5

Pricing and plans

Short answers for teams evaluating employee monitoring software for Windows, screenshots on Premium, privacy expectations, and plan fit.

How much does MonitUp cost?

Current plan pricing is available on the Pricing page.

Which plan should I choose?

Choose Screen Time for lightweight app, website, and time visibility. Choose Premium if your team needs screenshots, work-hour visibility, alerts, and deeper productivity reporting. Choose Freelancer for manual start-stop tracking and client-based work.

Can I cancel during the trial?

Yes. You can cancel before the 7-day trial ends.

What is the difference between Screen Time, Premium, and Freelancer?

Screen Time focuses on lightweight visibility. Premium adds screenshots and deeper team oversight. Freelancer is designed for manual start-stop tracking and client-based workflows.

Start monitoring your Windows team in minutes.

Start a 7-day trial, install the Windows agent, and see work-hour, app, website, and screenshot reports from your dashboard.