MonitUp Cookie Notice

Last updated: 2026-03-26

Version: cookie_v4_2026_03_26

Identity and contact: MonitUp (brand and service name), [email protected].

1. Scope

This Cookie Notice explains how MonitUp uses cookies and similar technologies on our website and account pages, including signup and login pages hosted on monitup.com.

For broader data handling details, see our Privacy Policy. For service terms, see our Terms of Service.

2. What Cookies Are

Cookies are small text files stored in your browser. They help websites remember state, support security, and measure usage and performance.

3. Cookie Categories Used by MonitUp

Based on the current implementation, MonitUp uses the following categories:

• Essential cookies: used for core site and account functionality, such as session/authentication state and security-related operation.
• Functional cookies: used for optional features such as onboarding-state helpers in app flows and support chat features where enabled.
• Analytics and performance cookies: used to understand product and website usage and improve reliability and UX (currently including configured Google Analytics, Hotjar, and app-area Mixpanel loading).

MonitUp may also use first-party cookies set by our own pages for onboarding state (for example, short-lived progress markers in the app flow).

4. How We Use These Technologies

We use cookies and similar technologies to:

• keep core pages working and maintain login/session behavior;
• measure traffic, engagement, and service performance;
• analyze onboarding and product events.

5. Cookie Preferences and Browser Controls

MonitUp provides a cookie consent banner and preferences panel on monitup.com.

• First-time visitors can choose Accept all, Reject non-essential, or Manage settings.
• Non-essential categories are not activated until a valid user choice is recorded.
• Essential cookies remain active because they are required for core site and account functions.

You can reopen and update your selection at any time via Cookie Preferences links in the site footer and legal pages.

You can also manage cookies through browser settings, including deleting existing cookies and restricting third-party cookies.

6. Controller Context for Cookie Data

For website and account-page cookie data, MonitUp generally acts as a controller. For customer monitoring data processed through the service, role allocation depends on context and is described in our Privacy Policy.

7. Updates

We may update this notice from time to time. Material updates will be posted on this page with a revised date and version.

8. Contact

If you have cookie or privacy questions, contact [email protected].